Terms and Conditions for "Z-jumla" Store
Introduction
Welcome\n to the "Z-jumla" online store. Please read these Terms and \nConditions carefully before using the store or making any purchase. Your\n use of our services constitutes your explicit agreement to be bound by \nall the provisions stated below
1. Conclusion of Contract
- By\n clicking the "Proceed to Payment" button or any similar button on the \ncheckout page, a contract is considered concluded and becomes legally \nbinding between you and the "Zaeem Al Tamayuz" store
- The conclusion of the contract obligates you to pay the full order amount
2. Product Nature
- All products displayed in the "Zaeem Al Tamayuz" store are physical phone accessories
- Product images and descriptions are for illustrative purposes. We strive for accuracy, but there may be minor variations
3. Payment
- The store offers all available payment methods to facilitate the purchasing process for customers
- All payment transactions are processed through secure payment gateways
4. Shipping and Delivery Policy
- Shipping costs are borne by the customer and will be clearly displayed before completing the payment process
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The delivery timeframe may vary depending on the shipping company and the customer"s location
5. Replacement and Return Policy
- You have the right to request a replacement within 14 days from the date of receiving the order
- Conditions for Replacement:
- The product must be in its original, unused condition with its packaging
- The customer is responsible for the shipping costs associated with the replacement
- Conditions for Return:
- Returns are accepted in case of a manufacturing defect. The store will bear the shipping costs in this case
- A product cannot be returned if it has been damaged due to misuse by the customer
6. Customer Responsibility
- The customer is solely responsible for any misuse of the purchased product
7 Shipping and Delivery Policy
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Orders are processed and handed over to the shipping company within 1 to 3 business days
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Delivery within Saudi Arabia takes between 3 to 7 business days
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Shipping costs are displayed at checkout and depend on the chosen carrier
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Once shipped tracking details will be sent via SMS or email